We have held several focus group meetings with pharmacists and they have expressed numerous concerns about their current situations. This affirms our Aims and Objectives.
"Working as a pharmacist
can be a lonely occupation. I often feel isolated and alone
with no-one to turn to for help"
"Sometimes, I make a mistake at work
but I am afraid to turn to either the RPSGB or my employer for
fear of reprisals."
"I am a locum, and one day I made a
mistake. Unbeknown to me, the patient turned to the employer
to ask for an apology and he told the patient that I was a self-employed
subcontractor and therefore not connected to the employer. The
employer did not issue a satisfactory apology. The first I knew
about this was when an inspector came to see me to say that
from frustration the patient had reported me to the Society.
I am now being investigated by the Society – I feel none
of this need have happened had the employer not made the situation
worse."
"My boss is a non-pharmacist and I am
constantly being given priorities that I believe are wrong.
I do not know where to turn for advice and fear that if I say
something then my career prospects will be damaged."
"I sold my pharmacy and agreed with
the new owners to continue to work for the pharmacy for another
three years. However, since the sale, the staffing has been
severely cut back to what I consider to be dangerous levels.
I am very concerned as each day I see unacceptable things happening
as a result."
" I put in some suggestions as to how
the pharmacy that I work in could be improved. Some of these
ideas, though positive, were mildly critical of the higher management.
I have recently become aware that my face no longer fits and
am thinking of getting another job."
"I am doing my Pre-reg in a pharmacy
that I consider too busy for training purposes and I have no
tutor because my old one has left the company. I am expected
to muddle on, but I am afraid that I will fail my Pre-reg exam
or, worse still, get involved in a serious error situation.
What can I do?"
"My area manager keeps on securing more
residential home business for the pharmacy that I manage. I
keep on saying that we are already too busy for this size of
pharmacy, but he keeps going. I feel that if I complain more
then I will be labelled as a troublemaker, but if I do nothing
then I will fall ill from stress and worry. I can barely remember
what I did five minutes ago – let alone feel confident
that everything is checked correctly."
"I have asked my local PCT if I can
have a contract directly with them to provide specialist services
that I have paid to be trained for, but I have been told that
they can only contract with pharmacy contractors."
"I am a locum and recently, the company
that I have been working for, for some years, informed me that
they would be cutting my hourly rate of pay. It was a take it
or leave it situation, so I decided not to continue working
for them. Recently I discovered that the pharmacy has problems
in finding locum cover even though they know I am still available.
Surely, this isn't right – what can I do about it?"