Defence

Mistakes can happen at work and often they reveal causes which are complex and inter-related. In these situations you must ensure that your interests can be protected.

Issues worth considering by pharmacists include:

The PDA Approach

When an error occurs, the consequences for pharmacists can be quite daunting. Human considerations apart, the costs of investigation, legal defence, and, if necessary, compensation could be well beyond the reach of the average pharmacist. Bearing in mind that the consequences can go way beyond an argument with a patient over compensation, it is vital that, if at all possible, you fight to defend your reputation. A successful defence of a civil claim for compensation could prevent further action in the form of a Professional or Employment Disciplinary Action being taken and it could even prevent a prosecution.

Wherever possible, PDA will explore the relationship between the patient, the prescriber, the employer and you the pharmacist in a way that ensures that your interests are not overlooked. If blame can be apportioned elsewhere the PDA will act on your behalf to ensure that you are not treated unfairly.

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