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Testimonials

Here is a small selection of the feedback we have received from our members

  • Thank you for the opportunity to be part of the PDA Potential Pharmacists group, I found it really helpful and encouraging. I have now passed my assessment the second time – a big thank you to the PDA for all the support!

  • It's a relief to my colleagues and I that we have the PDA. You and your team are the only organisation that truly supports pharmacists.

  • The guidance given by the PDA in response to managing an unpaid locum fee was invaluable. I was reassured to have the support of the PDA and by how prompt they were to offer guidance.

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    “The guidance given by the PDA in response to managing an unpaid locum fee was invaluable. I was reassured to have the support of the PDA and by how prompt they were to offer guidance. I am happy to say my own issue was quickly resolved and I would encourage anyone working as a pharmacist in any sector to consider having PDA membership for peace of mind and as a go to for professional guidance.”

  • I'd like to thank both my legal advisor and union representative for their continued hard work, determination, support and patience. Thanks to them, I was able to pursue my grievance and also, my unfair disciplinary got cancelled.

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    “I’d like to thank both my legal advisor and union representative for their continued hard work, determination, support and patience. Thanks to them, I was able to pursue my grievance and also, my unfair disciplinary got cancelled. Their positive, ambitious and strong feeling towards making sure that everything was done the correct way helped me greatly, especially during the times where I was struggling and felt lost. I was not expecting such a positive outcome and I feel like simply saying thank you is not enough. Not only did they help me with my case, they also showed compassion and offered me support throughout the entire process. The effort, time and hard work that was put into my case has been outstanding and I will forever be grateful.”

  • There are so many expensive revision courses which try to pressure trainees to purchase them to ensure they pass the exam - I think it’s great that the PDA provide theirs free of charge, making it accessible to all!

  • I cannot thank all of you for all your help, patience and support. I honestly was not expecting such a positive outcome. Thank you, thank you, thank you.

  • I have been a member of the PDA for many years and I never thought that I would ever need their assistance.

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    “I have been a member of the PDA for many years and I never thought that I would ever need their assistance. It was just a policy in the background which hopefully I would not need. I am so glad I did as there is no way I would have overcome the hurdles that I have faced on my own. Your calm, positive and encouraging nature as well as your strong feelings of family values put things into perspective, especially during times when I felt lost- of which there were many. Thank you for your showing such awareness, wholeheartedness and compassion throughout. I can truly say that I have not encountered these qualities so quickly in a person before.”

  • The last 2 years have been extremely intense and emotional not just for me but for the closest people around me.

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    “The last 2 years have been extremely intense and emotional not just for me but for the closest people around me. I will never forget the first phone call to you. I felt so embarrassed and honestly wanted the earth to open and swallow me up. The depth of your understanding and empathy humbled me and the compassion you showed allowed me to be open and honest from the start.”

     

     

  • Wow, I can't believe this is finally coming to an end. 

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    “Wow, I can’t believe this is finally coming to an end. Thanks to the help of the PDA, not only have I managed to pursue this grievance but more importantly, I’m now in a role which has reduced my stress levels significantly. I am able to continue with my service and contribute towards my pension. This would not have been possible without the PDA. The PDA has not only changed my life but that of my family too. Saying thank you doesn’t feel enough – the hard work, effort and time you have put into my case is incredible and I will forever be grateful.”

  • I'd want to thank everyone at PDA for the help when I needed it.

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    “I’d want to thank everyone at PDA for the help when I needed it. The PDA was incredibly helpful in understanding my situation, offering me the right guidance, and assisting me along the way, all of which enabled me to have a successful outcome. I have truly appreciated everything you have done and have felt incredibly supported throughout this difficult situation.”

  • I would like to say how thankful I am for all of your support through the issues I was facing at work and I do not think I would have got through it if it was not for yourself and your colleagues help from the PDA.

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    “I would like to say how thankful I am for all of your support through the issues I was facing at work and I do not think I would have got through it if it was not for yourself and your colleagues help from the PDA. I am so grateful for all of our discussions and wanted to say a heartfelt thank you from both my wife and I. I appreciate all of the hard work you have done in supporting me and my family, you are truly a Godsend.”

     

  • At the end of a tumultuous year of my life, I have to say that you were a constant support and at times a precious guide.

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    “At the end of a tumultuous year of my life, I have to say that you were a constant support and at times a precious guide. To each member of the team, I want to say a great thank you and wish each of you – to be blessed with health, joy, happiness, and peace in the mind and heart.”

  • I’ve got a very good news. I passed my exam. I’ve been crying since I got my result. I wanted to thank you.

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    “I’ve got a very good news. I passed my exam. I’ve been crying since I got my result. I wanted to thank you. I’ve always been telling people that if you (PDA) did not call me that day when I got my June result and talked to me and advised what to do next especially going into prov reg, I wouldn’t have been strong again and restart all over again. I’ve been working as provisional for the past 3 weeks which will definitely help me to start on my own. I really don’t know how to thank you enough for everything. You have been an amazing supporter throughout that horrible time. “

  • Thank you for your guidance and support, very much appreciated. You've given me great advice, not just with this case, but it has helped me in my daily work. I'm calmer and take time to think before I speak. I feel you've helped me become a more effective pharmacist.

  • In all my 35 years on the Pharmaceutical Register I have never needed the advice of my union but it was reassuring to find that the PDA was there when I needed it and I have been very impressed with the support that has been available to me.

  • I was broken, but one of the PDA staff spoke to me a couple of times, just spoke and listened to me and told me that I am not a failure, but regulators failed us, our cohort.

  • PDA were there for me, especially after I failed, I remember I was crying, did not know what to do, but they explained what I should do next.

  • Of all the people and organisations out there, PDA was the only organisation who called, spoke to me regularly, gave me strength, told me to go for appeal, helped so much.

  • I am grateful that the PDA gave me the right advice at the time. Thank you ever so much for everything you have done. I am able to move forward.

  • Keep doing what you are doing. You are the only voice left for pharmacy.

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Please note: all these testimonials are quotes from PDA members, but we anonymise them before sharing.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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