The team at our Birmingham head office will be doing their best to maintain service to members during this period of wintery weather. However we also want to make sure they can get to and from the office safely so today we’ll be reducing our helpline service to 10:00am – 6:00pm
Outside of these hours, members will be able to access our outsourced 24-hour advice line on 0121 694 7017.
Whereas the PDA and PDA Union employs pharmacists and lawyers that give a highly specialised service to our members on employment, regulatory, professional and medical negligence matters, the 24-hour advice line will provide general legal advice but will not be able to provide it bearing in mind any pharmacy related nuances.
The lawyers providing services for the 24-hour advice line will not be able to assist in the reporting of a dispensing error and is highly unlikely to specialise in pharmacy specific matters. As employment and locum matters can often impact on a pharmacist’s registration, we would advise that you ONLY seek advice for these matters within normal office hours and ONLY use the outsourced advice line in case of an emergency.