Professional Advice

Provided by pharmacists experienced in advising on matters of pharmacy law, ethics and professional dilemmas

As regulation and pharmacy practice changes, the expectations of patients, employers and the regulator evolve and as pharmacists take on new roles, the legal and ethical considerations and risks also evolve. Experienced pharmacist advisers at the PDA are on hand to advise you about your professional situation and to provide professional support and guidance.

This may be about providing support in the following situations:

  • Handling the practicalities in the event of a dispensing error, including how to respond to the investigation of the error
  • Providing advice about pharmacists’ responsibilities related to patient confidentiality
  • What to do in the event that an issue emerges related to safeguarding
  • Responding to an employer’s potentially unacceptable demands being placed upon a healthcare professional
  • Maintaining professional autonomy and upholding legal and ethical considerations in the face of commercial imperatives
  • Dealing with targeting of healthcare delivery by certain employers
  • Providing guidance in the event of an episode which could call into question your fitness to practice.

All the PDA’s pharmacists are experienced advisers. In the event that a query is complex or unusual, it becomes the subject of an internal case management meeting which determines the best approach to take.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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