BBC Documentary

A 30 minute 'Inside Out' special investigation documentary programme entitled “Boots: Pharmacists under pressure?” is being shown on the BBC and we think it will be of significant interest to anyone concerned with pharmacy and especially those who work at Boots.

Thu 4th January 2018 The PDA

The BBC is broadcasting a special programme on Monday 8th January, which looks at workplace pressure on pharmacists

A 30 minute ‘Inside Out’ special investigation documentary programme entitled “Boots: Pharmacists under pressure?” is being shown on the BBC next week (see below for viewing times across the UK) and we think it will be of significant interest to anyone concerned with pharmacy and especially those who work at Boots.

The programme content is described as:Behind the counter of the UK’s biggest pharmacy chain, some pharmacists are worried about workload pressure and patient safety. For the first time, a former Boots professional standards manager talks publicly about the staffing concerns he raised before he resigned more than two years ago. Is it time to look again at regulations which allow pharmacy owners to decide staffing levels?

You can see a trailer for the programme here:

https://www.facebook.com/PharmacistsDefenceAssociation/posts/1588746671185858 

http://www.bbc.co.uk/programmes/p05snjfc

As the only independent trade union exclusively for pharmacists, we were approached by the documentary makers for our views and we have contributed to the programme. We provided industry expertise and evidence from the experiences of our members working for the company. We will not see the programme before transmission; however, we believe it will reflect the working conditions for many pharmacists at the largest pharmacy multiple in the UK.

The documentary makers are focusing on Boots in this programme, though any concerns about the effectiveness of the regulators or government priorities for community pharmacy, that are addressed as a result of the broadcast may have positive implications wherever pharmacists are employed.

Those who have the power to improve safety and working conditions in pharmacy will have a choice on how to respond to the issues raised in the programme. They can acknowledge and positively address the problems or attempt to deny what is portrayed and deflect blame. You can be assured that through our campaigning the PDA will continue to tackle these matters and will encourage employers, government and others to take action.

Given experience of previous occasions when the mainstream media has focused on community pharmacy, we recommend pharmacists watch the programme for themselves so that they are directly aware of the content.

Broadcast times:

BBC1
Mon 8 Jan 2018 19:30
except Northern Ireland, Northern Ireland HD, Scotland, Scotland HD, Wales, Wales HD
Mon 8 Jan 2018 22:45
Northern Ireland, Northern Ireland HD, Wales, Wales HD only
Tue 9 Jan 2018 23:25
Except Northern Ireland, Northern Ireland HD, Scotland, Scotland HD

BBC2
Thurs 11 Jan 2018 20:00
Scotland

IPlayer
We assume it will also be available on the BBC Iplayer, but you may need to check or record the programme.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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