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PDA writes to CCA members about their poor safety ratings

The PDA has invited the largest community pharmacy businesses to commit to improved safety, after survey responses from pharmacists working in CCA member pharmacies were comparatively the worst within the entire community pharmacy sector. The surveys of pharmacists which are conducted annually show that the situation has markedly deteriorated in this last year.

Wed 16th March 2022 The PDA

PDA Chairman Mark Koziol has written to the pharmacy superintendents at Asda, Boots, Lloyds Pharmacy, Morrisons, Rowlands, Superdrug, Tesco and Well formally inviting them to act upon reports of safety levels in their pharmacies.

Further analysis of the 2021 Safer Pharmacies Survey, has shown that survey respondents believe that that pharmacies operated by members of the Company Chemists Association are regularly failing to meet basic safety standards.

CCA member operated pharmacies were reported as being worse than an already worrying average against each one of the seven Safer Pharmacies Charter commitments.

The letter invites the pharmacy multiples to work collaboratively for the benefit of patients, profession, and sector by paying attention to the lived experience of the pharmacist workforce, adopting the Safer Pharmacies Charter, and working collaboratively with the PDA to deliver environments that are safer for patients and staff alike.

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The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

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