PDA launch Community Pharmacy Contractual Framework Survey 2019

The Government has just announced the agreement of the new Community Pharmacy Contractual Framework (CPCF) for England. We would like to seek the views of our community pharmacist members on some of its contents.

Fri 26th July 2019 The PDA

We ask that you spare a few minutes to let us know about your experiences at work. If we can get enough responses, it could really help to change things for the better. Our previous survey results have featured in pharmacy media, national newspapers and on television, and they help us to influence and draw attention to the issues pharmacists face which affect patient safety. When you tell us how it is, we do the same when we meet with the pharmacy regulators, the government and employers.

Some of the key points in the CPCF:

  • Funding will be frozen at £2.592 billion for the next five years.
  • MURs will be phased out with the resource switched to other community pharmacy services.
  • NMS will continue and be extended to include further indications and conditions in due course.
  • A new NHS Community Pharmacy Consultation Service (CPCS) will commence from October 1st, 2019. Initially, referrals will be made from NHS 111 of patients with a ‘minor illness’ or requiring urgent medicines supply.
  • A Hepatitis C testing service is to be introduced.
  • A Pharmacy Quality Scheme including audits for risk management, and medicines safety (lithium, valproate, NSAIDs) is to be introduced.
  • All pharmacies will need to become Healthy Living Pharmacies (Level 1).
  • Pharmacists and pharmacy technicians to complete training and assessment on sepsis and reducing look-alike sound-alike errors.
  • Community pharmacies within a Primary Care Network (PCN) area will need to demonstrate that they have agreed a collaborative approach to working with the PCN.
  • Pharmacy contractors expected to take actions which will maximise automation and developments in information technology and skill mix.
  • Government to:
    • pursue legislative change to allow all pharmacies to benefit from more efficient hub and spoke dispensing, enabling increased use of automation and all the benefits that that brings.”
    • “propose legislative changes that will allow for better use of the skill mix in pharmacies and enable the clinical integration of pharmacists”

Please click on the link to go to the survey….


The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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