VACCINATIONS: All vaccinations delivered by suitably trained pharmacists have always been covered by indemnity insurance as part of the standard PDA membership apart from Covid-19. For new membership renewals after January 1st, 2026, Covid-19 vaccinations are now also automatically covered.

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PDA member support helplines

As a PDA member, you have access to FREE confidential counselling, legal and tax advice services, providing expert support whenever you need it. Whether you're facing personal challenges, legal concerns or tax-related questions, experienced professionals are available to offer practical guidance and peace of mind.

PDA membership includes access to a 24-hour counselling helpline

The external helpline provides PDA members with a confidential phone counselling service. Experienced counsellors are available to discuss any issue and offer completely confidential support and advice at any time.

Counsellors can help PDA members to cope with stress, anxiety, relationship breakdown and bereavement. They can also provide information about relevant professional or voluntary bodies which offer practical help and support.

PDA members can call 0333 000 2082 to access free counselling support. Qualified counsellors are available 24/7 to provide confidential assistance on any issue that is causing concern or anxiety.

PDA membership includes access to a 24-hour legal and tax advice helpline

The external helpline provides PDA members with over-the-phone advice on the law in England and Wales and is available 24 hours a day, seven days a week.

Legal advice for other countries is available 9 am – 5 pm, Monday to Friday, excluding public and bank holidays. Members calling outside of these times will get a call-back.

The tax advice helplines provide confidential advice on any tax matters affecting PDA members’ UK tax affairs. This includes advice on self-assessment, income and corporation tax, tax credits, stamp duty, capital gains and inheritance tax and many other taxation issues.

Advice about VAT and PAYE compliance is also available.

For tax advice call 0344 571 7976 9am to 5pm weekdays (except bank holidays).

 

Key benefits of PDA Legal Solutions

As part of this service, cover empowers PDA members to pursue or defend their legal rights in the future. With this help, members and their families could be protected from legal costs arising from:

  • compliance and regulation
  • contract & debt recovery
  • tax investigations and VAT disputes
  • personal injury
  • loss of earnings.

Experienced advisors can provide members with advice on any matter falling under the laws of the EU – including the UK, Norway, and Switzerland. They can explain complex legal matters in plain English, and have specialist knowledge in the areas of personal injury, medical negligence, property, contract disputes and consumer law to name but a few.

For legal advice on personal and business legal matters call:
0121 694 7017  (9am to 5pm weekdays)
0344 571 7976  (Out of hours)

 

Please note: For support with employment-related issues or matters concerning your professional practice as a pharmacist, please contact the PDA Service Centre.

 

Not yet a PDA member?

If you have not yet joined the PDA, we encourage you tojoin todayand ask your colleagues to do the same.

Membership is FREE to pharmacy students, trainee pharmacists and for the first three months of being newly qualified.

JOIN THE PDA TODAY

Read about our key member benefitshere.

 

 

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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