Here is a small selection of the feedback we have received from our members

  • I would like to take the time to thank yourself and your team for the help which you have provided. Had the outcome not been positive this could have left me without employment and would have had serious implications for my family.

  • You are doing amazing work. Heard amazing feedbacks about the PDA supporting other colleagues... keep up the good work, I’m proud to be a PDA member ..thank you.

  • Words don't quite seem enough to thank you both for your expertise and support. The progress I have made with your help is absolutely priceless and prior to yesterday I was just so elated to be back to my old self, if not a more improved, assertive version 2.0!

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    I could not have endured a tribunal and I was just so happy to have my confidence back in all aspects of my life regardless of any financial gain. I owe all my gratitude to you both, I did not expect an outcome like today and it means the world to me as it almost infers that [the employer] may have admitted something. I think the PDA is an incredible organisation and again I would like to thank you both and your team for your support. I could not have wished for more and am so thankful for your collective insight into the case.

    Thank you again for exceeding all my expectations and for all your work.

  • Thank you for all your support, I have received excellent advice and even just the supporting 'listening ear' from the PDA really does make such a difference

  • I have decided not to continue with my appeal and to concentrate on my new job and the future

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    I cannot thank you enough for your support throughout this process and just knowing someone is there has been so reassuring. Without the advice of the PDA this would have been so much more stressful and lonely, so thank-you all.

  • The PDA fight for more respect, better working conditions and payment for services rendered. You have to wonder the motives of those forces opposing them?

  • Dealing with the PDA was worth every penny and more than what we pay. The sheer force exerted by multiples in eroding every professionalism from pharmacists should send a warning message to every pharmacist out there. Keep going PDA

  • My experience of the PDA has been nothing but exemplary. Fantastic, hardworking people who seem to genuinely care about the pharmacists who are registered with them. If only more organisations were like them

  • I want to thank you for all your help and advice. Without it, I do not think I would have felt able to stand up for myself and my rights

  • I’ve just checked my bank statement and [the employer] has made two payments totalling £43,000. I cannot thank you enough for not just helping me but making me realise that it was not in my best interests to remain in post. I have applied for different jobs and look forward to a new adventure. Take care, you all do a brilliant job.

  • I really couldn't have gone through this episode as robustly as I did without your help - you were supportive and efficient throughout. The support provided by the union has been invaluable

  • Just wanted to express my thanks for all your help and support through a horrific last 12 months. I'm taking a well earned rest!

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    Just wanted to express my thanks for all your help and support through a horrific last 12 months. I’m taking a well earned rest!

    My settlement has been paid [and I’m starting a new job soon]. Thanks again, really couldn’t have protected myself so well without PDA support!! I will be a huge advocate of PDA and the work of their staff throughout the rest of my career.

  • Thank you so much for all the help and support on this matter. As you are aware the claims came out of nowhere and were completely unfounded

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    Thank you so much for all the help and support on this matter. As you are aware the claims came out of nowhere and were completely unfounded.

    The whole thing has weighed heavy on me and my family. Thank you again for your due diligence, patience and professionalism.

    The work you do for the PDA is greatly appreciated. Thank you again.

  • Wow...I can scarcely type this. Joy and elation! May I thank you for all your help and holding my hand over the last several months! A huge weight has been lifted and I will move forward

  • I cannot speak highly enough of the support I received from the PDA after I was involved in whistleblowing

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    Everyone at the PDA was genuine and understood what I had been through. I would be struggling to pay my mortgage were it not for the help I received. The employer’s own sweetheart union was of little help. I will be an advocate of the PDA for the rest of my life.

  • I wish to thank you very much for sending [a representative] to accompany me to the hearing

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    [The representative] was very supportive and he showed very high professionalism. I surely could not have done it alone in the disciplinary hearing.

  • Thank you once again for your valuable and prompt insight into this matter. It is my most sincere opinion that the PDA provides with the best and unbiased advice in any matter that is presented, for this and many more such instances to come I will be forever grateful

  • As a member for eight years would I recommend the PDA? Absolutely! When a potentially serious issue was raised against me, they supported & advised me over 2 years & 4 months to resolve it successfully without any financial, legal or registration costs to me

  • I cannot thank you all enough for everything you did for me… I am so very grateful for everything… I don't know how I would have coped without the PDA's support.

  • I could not have wished for a better union rep as he was devoted, punctual, reliable, reassuring and highly professional

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Please note: all these testimonials are quotes from PDA members, but we anonymise them before sharing.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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