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Testimonials

Here is a small selection of the feedback we have received from our members

  • I reached out to the PDA as I needed help with my appeal for my assessment sitting, due to personal circumstances. The PDA caseworker took the time to listen to my case. They supported me with the appeal paperwork and gave me appropriate guidance and advice.

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    “I reached out to the PDA as I needed help with my appeal for my assessment sitting, due to personal circumstances. The PDA caseworker took the time to listen to my case. They supported me with the appeal paperwork and gave me appropriate guidance and advice. Thanks to his advice my appeal was approved. I highly recommend the PDA! They’re a very trustworthy organisation, always willing to help. Thank you.”

  • I have been a member of the PDA since I qualified as a pharmacist and I believe it is the only organisation that truly represents individual pharmacists.

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    “I have been a member of the PDA since I qualified as a pharmacist and I believe it is the only organisation that truly represents individual pharmacists. A while ago, I was involved in a dispensing error where my employer would not pay damages to the patient and the patient wanted to sue me personally, until the PDA intervened and eventually the employer’s indemnity insurance had to settle with the patient. One thing that the PDA has done in the past year that I feel proud of is getting recognition within LloydsPharmacy and developing a positive working relationship with the employer on pharmacist issues.”

  • Being a member of a union is important to ensure we have safe workplaces, good working conditions, fair pay and access to legal advice on employment matters.

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    “Being a member of a union is important to ensure we have safe workplaces, good working conditions, fair pay and access to legal advice on employment matters. Employers may not always look out for you, but the PDA Union – the largest pharmacist member organisation will.”

  • I love being a PDA Union member as well as being a Regional Committee Member for Primary Care for the largest pharmacist-membership organisation in the UK.

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    “I love being a PDA Union member as well as being a Regional Committee Member for Primary Care for the largest pharmacist-membership organisation in the UK. I have seen the great work and wide variety of issues the PDA has dealt with for pharmacists from all sectors in pharmacy.”

  • "I would like to thank the PDA for all their support and understanding throughout my time as an MPharm student at the University during the COVID-19 pandemic."

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    “I would like to thank the PDA for all their support and understanding throughout my time as an MPharm student at the University during the COVID-19 pandemic. The PDA have gone above and beyond to help my voice be heard by the university and supported me with an academic misconduct allegation where I felt it was near impossible for me to prove my innocence as university invigilators where not present. Becoming a PDA member is the best thing I have done as a student and I urge all pharmacy students to join the PDA.” 

  • "The extra effort that you have all gone to - writing questions, launching the revision programme, doing a webinar, has been so useful to me and the support has been amazing."

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    “The extra effort that you have all gone to – writing questions, launching the revision programme, doing a webinar, has been so useful to me and the support has been amazing. Getting emails from you every now and then about what you’re doing to help is so reassuring.”

  • "I would recommend everyone to make the most of the support given by the PDA. The practice questions help highlight new information to revise and keep your knowledge up to date."

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    “I would recommend everyone to make the most of the support given by the PDA. The practice questions help highlight new information to revise and keep your knowledge up to date. There is also guidance and support for how to revise, with wellness tips and links to useful resources. The regular communication and availability of the providers make you feel completely supported and in the loop at all times.”

  • "The PDA Education Hub has been very helpful during this time as a pre-reg resiter. My cohort will be the first for the GPhc online assessment, so the online timed mock provided by PDA Education gave me a source of practice before the actual assessment.

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    “The PDA Education Hub has been very helpful during this time as a pre-reg resiter. My cohort will be the first for the GPhc online assessment, so the online timed mock provided by PDA Education gave me a source of practice before the actual assessment. There was really good feedback after you sat each of the mini mocks.”

  • "I just really wanted to say thanks for the help. I had a fantastic outcome yesterday and the endless work and support of the PDA really helped to make that happen..."

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    “I just really wanted to say thanks for the help. I had a fantastic outcome yesterday and the endless work and support of the PDA really helped to make that happen, from the questions to knowing we had your support when the exam was cancelled and our entire futures were uncertain. Thank you so much!”

  • "I found the PDA member event engaging and informative. I was glad to see that other Boots pharmacists shared similar concerns and that I was not alone.

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    “I found the PDA member event engaging and informative. I was glad to see that other Boots pharmacists shared similar concerns and that I was not alone. This event gave us a safe platform to share our concerns with our PDA reps who were listening and prepared to support us.”

  • Thank you so much for all your help and support. I cannot thank you enough. Honestly without your support, I am confident the outcome would have been very different, it was only when I had your support that I saw a change in how the investigation was heading.

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    Thank you so much for all your help and support. I cannot thank you enough. Honestly without your support I am confident the outcome would have been very different, it was only when I had your support that I saw a change in how the investigation was heading. I am so grateful that as a student we have access to your services.

  • "It’s great to have the PDA on our side as a student, pre-reg, prov-reg and pharmacist! I will continue my membership throughout my career!"

  • "I found the practice questions useful, both clinical and calculations. The answers were helpful as they showed the rationale behind each answer.

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    “I found the practice questions useful, both clinical and calculations. The answers were helpful as they showed the rationale behind each answer. The dilution session was also very useful as it helped show different ways to tackle various dilution-style questions. Overall I’d say it was a beneficial programme to enrol onto. Thank you!”

  • It's lovely to see the PDA taking such a proactive role in Equality, Diversity and Inclusion (EDI), especially coming from one of the communities myself. Thank you for your work and support.

  • It's so nice to see all the support offered by the lovely members of the network. Seeing how successful they are gives me a lot of hope for the future of my career. It's so good to see and be involved in all the hard work that's being done to fight the inequalities within pharmacy.

  • Thanks for all your help this past year! I found the programme helpful because it provided informative and interesting bitesize sessions which were beneficial for people working full time.

  • My rep did a fantastic job. It made such a difference having someone else there who was on my side and who understood the disciplinary hearing process.

  • I just wanted to say a massive thank you for your support during this case. Your professionalism, advice and support is top-notch.

  • I've felt very supported throughout this difficult experience and I'm really grateful for everything you've done.

  • Thank you to the Pharmacists' Defence Association for providing me with help and support throughout my academic misconduct allegation. The PDA listened to me and provided me with guidance.

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    Thank you to the Pharmacists’ Defence Association for providing me with help and support throughout my academic misconduct allegation. The PDA listened to me and provided me with guidance. I urge all pharmacy students to join the PDA for all the support in their MPharm studies.

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Please note: all these testimonials are quotes from PDA members, but we anonymise them before sharing.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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