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Testimonials

Here is a small selection of the feedback we have received from our members

  • I was broken, but one of the PDA staff spoke to me a couple of times, just spoke and listened to me and told me that I am not a failure, but regulators failed us, our cohort.

  • PDA were there for me, especially after I failed, I remember I was crying, did not know what to do, but they explained what I should do next.

  • Of all the people and organisations out there, PDA was the only organisation who called, spoke to me regularly, gave me strength, told me to go for appeal, helped so much.

  • I am grateful that the PDA gave me the right advice at the time. Thank you ever so much for everything you have done. I am able to move forward.

  • Keep doing what you are doing. You are the only voice left for pharmacy.

  • I love the new PDA Education section done by the PDA this year to help offer some revision support for free as well.

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    “I love the new PDA Education section done by the PDA this year to help offer some revision support for free as well. It feels like the PDA is the only organisation that truly cares about pharmacy students, trainees, and pharmacists and doesn’t try to take advantage of us by making us pay high fees for resources. Big thank you PDA!”

  • PDA has been extremely useful in supporting me in raising concerns at my workplace.

  • Thanks for all the work you do, the PDA are extremely helpful.

  • I would just like to let you know that my union representative was really instrumental in securing my redundancy from my employer.

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    “I would just like to let you know that my union representative was really instrumental in securing my redundancy from my employer. I was extremely nervous about the whole process and it was really reassuring to have her present at the meetings. My manager was noticeably affected by their presence and I think I was lucky in this respect!  She is a lovely rep and made me feel confident about approaching the subject of redundancy as I wasn’t at all sure to begin with. It has been a really tough few months and I am grateful that the PDA is able to support us as pharmacists. I would like to thank you all.”

  • I just wanted to let you know that I passed my exam. Words can’t even explain how I feel I’ve been sat crying in disbelief all day. Massive Thank you for all the support you and the PDA have offered me I will never forget it or how helpful you have all been. You gave me hope when I was losing hope. I’m truly grateful.

  • Thanks for your advice and support as it really allowed me to negotiate a better contract while also preserving my relationship with the Management team at work.

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    Thanks for your advice and support as it really allowed me to negotiate a better contract while also preserving my relationship with the Management team at work.

  • I am an absolute advocate of your organisation and there have been times in my career when you have been absolutely the protector of my reputation.

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    I am an absolute advocate of your organisation and there have been times in my career when you have been absolutely the protector of my reputation. Your work for the profession is absolutely invaluable and on a personal level my life would have been very different without your help.

  • All I can say is to keep up the good work because you really cannot even begin to understand the difference you make to pharmacists' lives, especially mine.

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    All I can say is to keep up the good work because you really cannot even begin to understand the difference you make to pharmacists’ lives, especially mine. With the most heartfelt thanks to you all, take care of yourselves as much as you take care of us.

     

  • I have never felt like someone had my back more. He gave me the confidence I needed in the meetings to say what needed to be said and to assert my point without feeling intimidated.

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    I have never felt like someone had my back more. He gave me the confidence I needed in the meetings to say what needed to be said and to assert my point without feeling intimidated. He absolutely stood up for me when needed and protected me when necessary.

  • Your team has been so supportive in giving me advice and helping with ensuring that process has been followed in a way that is in my best interest.

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    Your team has been so supportive in giving me advice and helping with ensuring that process has been followed in a way that is in my best interest. Her advice has been absolutely spot on every time and her clear, concise communication has ensured that in those moments of panic when perhaps you aren’t thinking straight I have known exactly what I needed to do.

  • My purpose today is to just say thank you, words that I don't think are said enough. Once again in my times of trouble your team has come to my rescue.

  • I reached out to the PDA as I needed help with my appeal for my assessment sitting, due to personal circumstances. The PDA caseworker took the time to listen to my case. They supported me with the appeal paperwork and gave me appropriate guidance and advice.

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    “I reached out to the PDA as I needed help with my appeal for my assessment sitting, due to personal circumstances. The PDA caseworker took the time to listen to my case. They supported me with the appeal paperwork and gave me appropriate guidance and advice. Thanks to his advice my appeal was approved. I highly recommend the PDA! They’re a very trustworthy organisation, always willing to help. Thank you.”

  • I have been a member of the PDA since I qualified as a pharmacist and I believe it is the only organisation that truly represents individual pharmacists.

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    “I have been a member of the PDA since I qualified as a pharmacist and I believe it is the only organisation that truly represents individual pharmacists. A while ago, I was involved in a dispensing error where my employer would not pay damages to the patient and the patient wanted to sue me personally, until the PDA intervened and eventually the employer’s indemnity insurance had to settle with the patient. One thing that the PDA has done in the past year that I feel proud of is getting recognition within LloydsPharmacy and developing a positive working relationship with the employer on pharmacist issues.”

  • Being a member of a union is important to ensure we have safe workplaces, good working conditions, fair pay and access to legal advice on employment matters.

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    “Being a member of a union is important to ensure we have safe workplaces, good working conditions, fair pay and access to legal advice on employment matters. Employers may not always look out for you, but the PDA Union – the largest pharmacist member organisation will.”

  • I love being a PDA Union member as well as being a Regional Committee Member for Primary Care for the largest pharmacist-membership organisation in the UK.

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    “I love being a PDA Union member as well as being a Regional Committee Member for Primary Care for the largest pharmacist-membership organisation in the UK. I have seen the great work and wide variety of issues the PDA has dealt with for pharmacists from all sectors in pharmacy.”

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Please note: all these testimonials are quotes from PDA members, but we anonymise them before sharing.

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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