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Developing effective teamwork

Knowing how to work effectively as a team member helps individuals behave more confidently. It will also help members deal with tricky situations more effectively, leaving them feeling comfortable with the outcome. The GPhC and PSNI standards both state that for patients to receive effective care, pharmacy professionals must demonstrate effective team working that includes the ability to communicate well and work collaboratively with colleagues.

Tue 29th August - Sun 15th October 2023

Please login to access this course

The PDA has put together this course, which will cover the following areas and more:

  • The meaning behind team behaviour.
  • Knowing how teams are formed.
  • What effective communication skills are in a team.
  • How to have more influence in teams.

There will also be opportunities to practise critical reflection and build a portfolio that can be used as part of your professional development.

Once you have clicked the ‘Enroll Today’ button, you should receive an email from within 24 hours. Please check your junk mail. once you have followed the instructions then you should be able to log into Canvas, our education hub and see the course on your Dashboard, but you will not be able to access the course content until 29 August 2023¬†when the course opens.

Please direct any queries to

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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