Hospital pharmacists: understand your legal rights when working on call

Due to a number of recent member queries from hospital pharmacists regarding on call working, the PDA’s dedicated legal team have produced a guidance document that covers common concerns hospital pharmacists have. The advice has also been reviewed by practising hospital pharmacists at the PDA.

Fri 14th September 2018 The PDA

Key issues raised by members include:

  1. When is on call deemed to be working time?
  2. What remuneration is payable for the time spent on call?

Key areas outlined in the guidance document include:

  • The law
  • What is working time?
  • On call working – working time and rest periods
  • Travelling time
  • Working examples in relation to working time
  • Payment for on-call work and minimum wage
  • NHS Agenda for change arrangements
  • Scenarios

Download the guidance document here

thumbnail of On call working detailed legal advice FINAL

We appreciate that there are significant variations in on-call arrangements between different hospitals that may be dependent on what on-call role the pharmacist carries out. The purpose of this guidance is to provide generic advice on employment law, which is not intended to address every unique type of on-call situation a member may experience.

In addition, the law may change over time as it is shaped by the outcomes of legal judgements in employment cases. Members who are concerned about their on-call arrangements, including their entitlement to rest periods and pay should contact the PDA for confidential advice.


Getting in touch

Please complete the following form to get in touch with us





The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

Cookie Use

This website uses cookies to help us provide the best user experience. If you continue browsing you are giving your consent to our use of cookies.

General Guidance Resources Surveys PDA Campaigns Regulations Locums Indemnity Arrangements Pre-Regs & Students FAQs Coronavirus (COVID-19)