Ahead of the launch, the PDA surveyed its members to hear about the preparations and their experiences ahead of the go-live date. Over 3,500 PDA members provided feedback which has been invaluable in helping to highlight the concerns that frontline pharmacists had around staffing levels, training and managing patient expectations, as well as their general optimism about the service itself.
The PDA would like to keep this dialogue going and hear from pharmacists working in community pharmacy in England about how things are going, how effective the service implementation has been, how patients are responding, and how the new service is contributing to their workloads.
This is an ongoing survey, so pharmacists are being asked to complete it regularly to keep the PDA informed of their experiences of the service and any feedback they may have.
The PDA will use the survey results to further support members and develop future services.
Pharmacists are being asked to complete the survey below.
Help and support is available
Members can email any general comments about PFS to pharmacyfirst@the-pda.org. However, any members who have individual concerns or need guidance on an employment or professional matter should contact the PDA Member Support Centre.
Learn more
- PDA wants Pharmacy First to succeed but asks members to help stop inappropriate business behaviours
- PDA is concerned about PFS impact on pharmacy workforce
- PDA reiterates advice to members as Pharmacy First Service prepares to go live
- Frontline pharmacists’ concerns about Pharmacy First implementation shared with DHSC and NHS England officials
- PDA members can contact their local MP about their concerns
- PDA welcomes announcement of PFS if implemented appropriately
Not yet a PDA member?
If you have not yet joined the PDA, we encourage you to join today and ask your colleagues to do the same.
Membership is FREE to pharmacy students, trainee pharmacists, and for the first three months of being newly qualified.
Read about our key member benefits here.