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Home  »   Coronavirus (COVID-19)Violence in PharmacyLatest News   »   PDA welcomes supermarkets’ policy to enforce wearing of face masks

PDA welcomes supermarkets’ policy to enforce wearing of face masks

PDA members working in supermarket pharmacies are welcoming news that the wearing of face masks will be compulsory for customers who do not have a medical exemption. All four major supermarket chains have announced that they will begin enforcing mask-wearing to help to keep staff and customers safe.

Thu 14th January 2021 The PDA

The wearing of face masks in shops and retail environments has been part of government guidance in England, Scotland, Wales and Northern Ireland for some time, however, this is often difficult to enforce, and can be a trigger for violence or abuse to be directed at staff when they try to do so.

The PDA encourages all pharmacy contractors to increase patient and customer awareness of the requirement without placing employees at unnecessary risk.

Earlier this week, the PDA urgently called for zero-tolerance of violence in community pharmacy following member reports of an increase in violent behaviour in pharmacies. The PDA has once again called on all pharmacy employers to publicly stand up against violence by clearly highlighting their zero-tolerance stance and enforcing that policy against any patient or customer who behaves violently in any way.

The PDA hopes that the recent move by supermarkets encourages more businesses to require people who can wear appropriate face coverings to do so when they are picking up essential items, including from community pharmacies. This will hopefully improve Covid safety for everyone who visits ‘the high street’.

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The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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