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Home  »   Violence in PharmacyLatest News   »   PDA’s campaign to stop violence in pharmacies now has support from the National Police Chiefs’ Council

PDA’s campaign to stop violence in pharmacies now has support from the National Police Chiefs’ Council

The PDA's campaign to stop violence in pharmacies has received additional support from the NPCC (National Police Chiefs' Council). The campaign posters, which can be downloaded and placed in pharmacies, now include the NPCC logo. 

Thu 30th April 2020 The PDA

The longstanding PDA violence in pharmacy campaign started to receive increasing support from the politicians responsible for the England and Wales police forces and also from community safety groups before the NPCC today confirmed that they will be backing the campaign. The NPCC brings police forces in the UK together to help policing coordinate operations, reform, improve and provide value for money

The Company Chemists Association (CCA), who represent Asda, Boots, Lloyds Pharmacy, Morrisons, Rowlands, Superdrug, Tesco, and Well, also published a statement on Friday 17 April to confirm that all eight of their members now support zero tolerance of violence (read more).

The Health & Safety Executive (HSE) define violence as “Any incident in which a person is abused, threatened or assaulted in circumstances related to their work” and the PDA policy calls for five key measures to be in place:

  1. A zero-tolerance policy for violence towards staff working in a pharmacy, including verbal, sectarian or racist abuse directed towards pharmacists and pharmacy staff.
  2. A requirement for every pharmacy owner to undertake a risk assessment at individual premises level and publish a clearly-defined statement on the risk of violence.
  3. Measures appropriate to the situation, as identified by a risk assessment, are implemented to reduce the risks of violence.
  4. Funding for security measures from the government to assist pharmacy contractors with their implementation.
  5. Regulatory standards which place more robust requirements on pharmacy owners, superintendents, chief pharmacists and managers to ensure the safety of staff.


thumbnail of Zero tolerance for abuse update

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The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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