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Home  »   Coronavirus (COVID-19)Latest News   »   Individual Coaching Support available via #LookingAfterYouToo

Individual Coaching Support available via #LookingAfterYouToo

In recognition that colleagues involved in the delivery of frontline NHS services, both clinical and non-clinical, are facing unprecedented challenges through Covid-19, NHS England and Improvement (NHS E & I) is offering those who work in primary care, including community pharmacy, individual coaching support.

Wed 3rd March 2021 The PDA

They are keen to ensure all staff delivering primary care services feel supported to maintain their psychological wellbeing during this time.


This service provides pharmacists with access to individually tailored coaching support that will focus on proactively supporting them to process experiences, develop coping skills, deal with difficult conversations, and develop strategies for self-management in difficult circumstances.

Since April 2020 it has supported thousands of primary care colleagues to process their experiences, offload demands and develop coping skills to look after themselves.

Case Study

Michael is a part-time practice-based pharmacist in Leicester.

“I was concerned about my wellbeing and the implications this was having for my work.”

For Michael, the main impact of Covid-19 was the limited face-to-face interaction with other practice staff and patients. Read more about Michael’s experience here.

Individual coaching can be accessed by visiting #LookingAfterYouToo, where you can fill in the details and register for your first session.


Building on #LookingAfterYouToo, #LookingAfterYourTeam is a recently launched initiative which is available to those who lead, manage or organise a team or group in primary care and is designed to help to create a resilient team culture, create and value diverse teams, think about recruitment and retention and plan team events.

More details and booking information about #LookingAfterYourTeam is available here.

All coaching is confidential. The offer is for staff working in the delivery of frontline primary care services who are employed by the NHS or working with an NHS funded employer delivering an NHS funded primary care contract.

The PDA welcomes and supports this initiative, however, we are also critically aware that some of the workplace pressures and challenges to pharmacist’s wellbeing can be due to the unfair, unlawful or inappropriate behaviour of employers or the managers they employ. If PDA members have any specific concerns about employment and/or professional issues, they should contact the PDA service centre for support and advice so that such situations can be challenged and resolved.

Related links:

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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