Keeping patients safe is key to the role of every pharmacist. But less than safe working conditions risk harm to patients as well as damaging consequences for pharmacists – such as impacting on their physical or mental health.
PDA members have produced a charter of seven commitments to improve safety and care for patients,
through better working conditions in UK pharmacy practice. This charter defines basic standards to ensure safe practice wherever pharmacists work.
The commitments in the charter should be standard practice whenever and wherever pharmacy work is carried out. We actively encourage other interested parties to endorse the charter and those who own or manage pharmacies to adopt the charter and ensure the commitments are fulfilled in their pharmacies.
Download the charter here

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Wed 22nd November 2023
The PDA
The PDA urges contractors and NHS England to engage with the workforce to make it a success.
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Tue 7th March 2023
The PDA
Keeping patients safe is key to the role of every pharmacist, but less-than-safe working conditions risk harm to patients as well as damaging consequences for pharmacists, such as impacting on their physical or mental health.
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Tue 29th November 2022
The PDA
The PDA has again launched their annual Safer Pharmacies Survey for the seventh year running and is encouraging pharmacists to take part. The survey is based on the seven commitments outlined in the PDA’s Safer Pharmacies Charter.
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Wed 15th December 2021
The PDA
The PDA shares data regarding the workforce impact of additional pharmacist roles in primary care and bust the myth that it has created a shortage.
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Wed 8th December 2021
The PDA
The General Pharmaceutical Council has responded to an open letter sent on behalf of PDA members which highlighted areas of concern which could have an impact on patient safety.
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Fri 3rd December 2021
The PDA
The PDA has written an open letter on behalf of members to the GPhC to highlight areas of concern which could have an impact on patient safety.
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Thu 11th November 2021
The PDA
As part of the long-running safer pharmacies campaign to improve safety and care for patients, the PDA has launched seven videos; one for each commitment of the Safer Pharmacies Charter. The PDA is also urging all pharmacists to take part in the 2021 Safer Pharmacies Survey which is based around the seven commitments.
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Fri 22nd October 2021
The PDA
The PDA has today launched their sixth annual patient safety survey, which invites pharmacists to share their experience of safety in the workplace. This survey is open to employed and locum pharmacists wherever they work.
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Fri 17th September 2021
The PDA
Today (17 September) marks World Patient Safety Day 2021 which aims to raise awareness and promote the importance of ensuring safety in healthcare. This global day provides a great opportunity for patients, families, caregivers, communities, healthcare professionals and policymakers to show their commitment to patient safety.
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Fri 5th February 2021
The PDA
Once again, the Safer Pharmacies Survey has thrown into the spotlight the working conditions faced by pharmacists.
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