Safer Pharmacies Charter

PDA members have produced a charter of seven commitments to improve safety and care for patients, through better working conditions in UK pharmacy practice.

Keeping patients safe is key to the role of every pharmacist. But less than safe working conditions risk harm to patients as well as damaging consequences for pharmacists – such as impacting on their physical or  mental health.

PDA members have produced a charter of seven commitments to improve safety and care for patients,
through better working conditions in UK pharmacy practice.  This charter defines basic standards to ensure safe practice wherever pharmacists work.

The commitments in the charter should be standard practice whenever and wherever pharmacy work is carried out. We actively encourage other interested parties to endorse the charter and those who own or manage pharmacies to adopt the charter and ensure the commitments are fulfilled in their pharmacies.

Download the charter here

thumbnail of Safer Pharmacies Charter_Updated

  • PDA launch Safer Pharmacies Survey 2019

    Wed 3rd July 2019 The PDA

    In our fourth annual patient safety survey, we invite pharmacists to share their experience of safety in the workplace. This survey is open to employees and locums in community and hospital pharmacies.  

  • PDA releases patient safety survey results

    Sat 30th March 2019 The PDA

    The PDA has published the results of three patient safety surveys undertaken over the last three years, including the latest results which directly compare the experience of pharmacists to the basic standards detailed in the Safer Pharmacies Charter. 

  • Health Campaigns Together endorse Safer Pharmacies Charter

    Wed 20th February 2019 The PDA

    Health Campaigns Together have become the latest organisation to endorse the PDA's Safer Pharmacies Charter. 

  • Pharmacists concerned at Data breach

    Tue 18th December 2018 The PDA

    PDA Union members have alerted us that Well Pharmacy have inadvertently emailed out a spreadsheet containing data about pharmacists, in a significant data breach. The spreadsheet was attached to an email titled “Xmas Payments” and was sent last week to locum pharmacists. The PDA does not know how many people received the information. 

  • PDA Union support Health Campaigns Together

    Thu 13th December 2018 PDA Union

    PDA Union members care about patients, the National Health Service and healthcare in the UK overall and that’s why the PDA Union are working with Health Campaigns Together (HCT).  

  • PDA sponsor RPS Wales Medicines Safety Conference

    Mon 10th December 2018 The PDA

    The PDA were delighted to be a sponsor at the 8th annual RPS Wales Medicines Safety conference, which saw expert speakers from different sectors of practice come together on a subject which unites the profession perhaps more than any other - patient safety. 

  • Safer Pharmacies Campaign continues

    Fri 19th October 2018 The PDA

    The campaign to get pharmacies across the UK to meet the seven commitments to improve safety and care for patients, through better working conditions in UK pharmacy practice is continuing. Here are some of the latest developments in support for the PDA’s Safer Pharmacies Charter. 

  • PDA represented at the Plaid Cymru Conference Dinner

    Mon 15th October 2018 The PDA

    PDA Executive Representative for Wales and West England, Richard Evans represented the PDA at the Plaid Cymru Conference Dinner on Friday 5th October in Cardigan, Wales.  

  • Wales sets the standard and backs Safer Pharmacies Charter and zero tolerance approach to Violence in Pharmacies

    Fri 20th July 2018 The PDA

    Community pharmacies across Wales will soon receive a copy of the Safer Pharmacies Charter. The document, produced by the PDA (Pharmacists’ Defence Association), outlines seven commitments to improve safety and care for patients, through better working conditions in UK pharmacy practice.  

  • Pharmacists say basic safety standards are not met

    Tue 3rd April 2018 The PDA

    The Pharmacists Defence Association (PDA) has released survey results that show seven basic standards of pharmacy safety are regularly not being met and is demanding action to protect patients, pharmacists and the tax payer.  

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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