Safer Pharmacies Charter

PDA members have produced a charter of seven commitments to improve safety and care for patients, through better working conditions in UK pharmacy practice.

Keeping patients safe is key to the role of every pharmacist. But less than safe working conditions risk harm to patients as well as damaging consequences for pharmacists – such as impacting on their physical or  mental health.

PDA members have produced a charter of seven commitments to improve safety and care for patients,
through better working conditions in UK pharmacy practice.  This charter defines basic standards to ensure safe practice wherever pharmacists work.

The commitments in the charter should be standard practice whenever and wherever pharmacy work is carried out. We actively encourage other interested parties to endorse the charter and those who own or manage pharmacies to adopt the charter and ensure the commitments are fulfilled in their pharmacies.

Download the charter here

thumbnail of Safer Pharmacies Charter_Updated

  • “Remember the Dead” and “Fight for the Living”

    Tue 28th April 2020 The PDA

    At the start of a day of memorial, the PDA has laid a wreath on behalf of all our members in tribute to the pharmacists and other key workers that have been killed by the COVID virus. The whole pharmacy sector is also invited to join a one minute silence at 11:00am today. 

  • PDA publish Safer Hospital Pharmacies Charter

    Thu 5th March 2020 The PDA

    The PDA’s experiences of defending pharmacists in critical situations shows that concerns over safer working environments are a regular feature of practice for hospital pharmacists. 

  • PDA invite pharmacy owners to join the Safer Pharmacies Campaign

    Wed 19th February 2020 The PDA

    The PDA is inviting pharmacy owners across the UK to join them in their campaign for safer pharmacies. The campaign was designed to focus on the important work of community pharmacists in keeping patients safe.  

  • The PDA Safer Pharmacies Survey 2019 suggests safety may be improving, but concerns remain

    Mon 27th January 2020 The PDA

    The PDA has released the headline results of their annual safer pharmacies survey, in which pharmacists disclose how often the basic safety commitments detailed in the Safer Pharmacies Charter have been met in their direct experience of practice. Top level results show a small improvement in 2019 compared to the previous year, but a long way still to go. 

  • Wales police praised for taking action on safety for pharmacy staff and patients

    Thu 16th January 2020 The PDA

    The PDA is praising the action of police in Wales who are visiting pharmacies to discuss safety and support the association’s campaign to end violence in pharmacies and keep pharmacists safe from harm in their workplaces. 

  • PDA launch Safer Pharmacies Survey 2019

    Wed 3rd July 2019 The PDA

    In our fourth annual patient safety survey, we invite pharmacists to share their experience of safety in the workplace. This survey is open to employees and locums in community and hospital pharmacies.  

  • PDA releases patient safety survey results

    Sat 30th March 2019 The PDA

    The PDA has published the results of three patient safety surveys undertaken over the last three years, including the latest results which directly compare the experience of pharmacists to the basic standards detailed in the Safer Pharmacies Charter. 

  • Health Campaigns Together endorse Safer Pharmacies Charter

    Wed 20th February 2019 The PDA

    Health Campaigns Together have become the latest organisation to endorse the PDA's Safer Pharmacies Charter. 

  • Pharmacists concerned at Data breach

    Tue 18th December 2018 The PDA

    PDA Union members have alerted us that Well Pharmacy have inadvertently emailed out a spreadsheet containing data about pharmacists, in a significant data breach. The spreadsheet was attached to an email titled “Xmas Payments” and was sent last week to locum pharmacists. The PDA does not know how many people received the information. 

  • PDA Union support Health Campaigns Together

    Thu 13th December 2018 PDA Union

    PDA Union members care about patients, the National Health Service and healthcare in the UK overall and that’s why the PDA Union are working with Health Campaigns Together (HCT).  

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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