COVID-19 VACCINATIONS: If, in addition to indemnity for your main employment, you would like cover for delivering COVID-19 Vaccinations please apply for our standalone extension Apply Today

Website maintenance The PDA website will be unavailable due to scheduled maintenance between 8:00 and 17:00 BST on Saturday 20th April 2024

Home  »   Violence in PharmacyLatest NewsSafer Pharmacies Charter   »   Wales sets the standard and backs Safer Pharmacies Charter and zero tolerance approach to Violence in Pharmacies

Wales sets the standard and backs Safer Pharmacies Charter and zero tolerance approach to Violence in Pharmacies

Community pharmacies across Wales will soon receive a copy of the Safer Pharmacies Charter. The document, produced by the PDA (Pharmacists’ Defence Association), outlines seven commitments to improve safety and care for patients, through better working conditions in UK pharmacy practice.

Fri 20th July 2018 The PDA

The Safer Pharmacies Charter was backed by Jonathon Ashworth MP, Shadow Secretary of State for Health, when it was launched at the House of Commons in December 2017.

We are pleased to have the endorsement of the Welsh Government for this campaign and we know that delivering a safe working environment means working with staff, patients and employers,” said Claire Ward, PDA Director of Public Affairs. “Wales has led the way but we will be talking to relevant parties and organisations across all parts of the UK to get them to sign up to this important campaign.”

The Safer Pharmacies Charter will be circulated along with the PDA’s Violence in Pharmacy policy and resource pack as part of a joint campaign by the PDA and Community Pharmacy Wales (CPW).

The Violence in Pharmacy documents were produced by the PDA as a result of a number of their members raising cases of violence perpetrated against pharmacy staff. The endorsement of CPW for this initiative recognises the importance of employers supporting staff and assessing the risks that they may face.

The initiative has been given the backing of Cabinet Secretary for Health and Social Care, Vaughan Gething AM, who visited a pharmacy in his constituency in Wales to lend his support to the campaign.



Pharmacies are a vital resource in our local communities and we want to ensure that all staff have the best and safest working environment possible to deliver high quality patient care,” said Vaughan Gething. “We must take a zero-tolerance approach to violence towards staff in pharmacies and these resources will help pharmacists and companies to assess the risks and take appropriate action. The charter defines some of the basic standards pharmacists should expect wherever they work so they can focus their time and judgement on helping deliver great care to patients.”

Russell Goodway, CPW’s Chief Executive, said: “Community pharmacy contractors are committed to protecting staff from violence and will work with their employees to identify potential risks. It is in everyone’s interest to create the best possible environment for people to work and provide great quality care for patients.”


thumbnail of Safer Pharmacy Charter_web

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

Cookie Use

This website uses cookies to help us provide the best user experience. If you continue browsing you are giving your consent to our use of cookies.

General Guidance Resources Surveys PDA Campaigns Regulations Locums Indemnity Arrangements Pre-Regs & Students FAQs Coronavirus (COVID-19)