Key Spokespeople

Read more about the team here.

Mark Koziol

Chairman, PDA

Mark Koziol established the PDA in 2003. An Aston graduate qualifying as a pharmacist in 1984, Mark established PPLS a locum agency which prior to its sale in 2003 operated in eight countries. Mark was a founder of the Young Pharmacists’ Group in 1985 and was instrumental in raising £250,000 in donations to establish the multi-award-winning not-for-profit Social Enterprise YPG pharmacy. This pioneering practice laboratory benefits the local community and the wider profession. Elected to the RPSGB Council in 1997, his close proximity to the ‘peppermint water’ case prompted him to stand down and establish the PDA.

Mark is a member of the Employed Pharmacist of the European Union (EPhEU) Executive Committee.

Paul Day

Director, PDA & PDA Union 

Paul Day leads the senior management team for the PDA and PDA Union. He has been involved in Trade Unions at the national level since the mid-1990s. His background in membership organisations includes serving as Deputy General Secretary of the Association of Teachers & Lecturers, Chairman of the Abbey National Group Union and Chief Operating Officer at the Business Disability Forum.

Paul’s early career was in general insurance and retail banking until he moved into the not-for-profit sector to combine his his management skills with his passion for the voluntary sector and public service. He has been part of the governing bodies of a number of not-for-profit organisations and served on four local authorities, including being a cabinet member on a unitary authority and Mayor of his home town.

Paul joined PDAU in 2017 to manage our trade union activity and later that year also became the Director of PDA.  Paul is a member of the General Federation of Trade Unions (GFTU) Executive Committee, on the Steering Group for Unions 21, and a Trustee of Advance the Union


Alima Batchelor

Head of Policy, PDA

Alima Batchelor is the Head of Policy at the PDA and has spent the past 17 years working in primary care. Alima started her career in hospital pharmacy, spending her pre-registration year at Good Hope Hospital in Birmingham followed by a year at Ealing Hospital in London. Alima then returned to Birmingham and worked in community pharmacy for several years including stints at Lloyds Pharmacy and Boots.

Alima spent 5 years at Sandwell General Hospital gaining experience in elderly care, theatres, ICU, TPN and cancer services before taking on several roles in primary care which culminated in four years as Head of Medicines for Birmingham South Central CCG.


Mark Pitt

Director of Defence Services, PDA

Mark Pitt spent 20 year working in community pharmacy progressing through various store/area management roles to a senior head office position for one of the pharmacy multiples. Mark joined the PDA shortly after it was formed and also sits as a lay member for the Employment Tribunal Service.


Claire Ward

Director of Public Affairs, PDA

Claire Ward is the Director of Public Affairs for the PDA. As a former MP and Government minister (1997 – 2010) Claire understands the value of engaging with policy makers across all parts of the UK to best represent the interests of PDA members. After leaving Parliament, Claire was the CEO of the Independent Pharmacy Federation and Chair of Pharmacy Voice.

Claire brings a thorough knowledge of the pharmacy sector together with an extensive political understanding to this role. In addition to her role at the PDA, Claire is a Non Executive Director on a number of bodies including a foundation hospital trust in Nottinghamshire.


John Murphy

General Secretary, PDA Union

John Murphy spent all of his early career with Boots, from pre-reg to Senior Manager. This involved acting as a practising pharmacist and a variety of field, store operations and head office roles. As Head of Training and Development, under his stewardship Boots became the first Blue Chip Company to achieve the Investor in People status and won a National Training Award for Management Development.

Leaving Boots in 2001, John supported Mark Koziol in the development, launch and operation of the PDA from 2003 onwards, becoming its Director and then also the General Secretary of the PDA Union when it was formed in 2008. John retired from his directorship role of the PDA in 2016 but has stayed on as the General Secretary of the Union on a part-time basis.



Getting in touch

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The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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