Our Senior Team

Read more about the team here.

Paul Day

Director, PDA/National Officer, PDA Union 

Paul Day leads the senior management team for the PDA and PDA Union. He has been involved in Trade Unions at the national level since the mid-1990s. His background in membership organisations includes serving as Deputy General Secretary of the Association of Teachers & Lecturers, Chairman of the Abbey National Group Union and Chief Operating Officer at the Business Disability Forum. Paul’s career was in general insurance and retail banking until he moved into the not-for-profit sector to combine his passion for the voluntary sector and public service with his management skills. He has served on four local authorities, including being a cabinet member on a unitary authority and Mayor of his home town.


Alima Batchelor

Head of Policy, PDA

Alima Batchelor is the Head of Policy at the PDA and has spent the past 17 years working in primary care. Alima started her career in hospital pharmacy, spending her pre-registration year at Good Hope Hospital in Birmingham followed by a year at Ealing Hospital in London. Alima then returned to Birmingham and worked in community pharmacy for several years including stints at Lloyds Pharmacy and Boots. Alima spent 5 years at Sandwell General Hospital gaining experience in elderly care, theatres, ICU, TPN and cancer services before taking on several roles in primary care which culminated in four years as Head of Medicines for Birmingham South Central CCG.


Mark Pitt

Director of Defence Services, PDA

Mark Pitt spent 20 year working in community pharmacy progressing through various store/area management roles to a senior head office position for one of the pharmacy multiples. Mark joined the PDA shortly after it was formed and also sits as a lay member for the Employment Tribunal Service.


Claire Ward

Director of Public Affairs, PDA

Claire Ward is the Director of Public Affairs for the PDA. As a former MP and Government minister (1997 – 2010) Claire understands the value of engaging with policy makers across all parts of the UK to best represent the interests of PDA members. After leaving Parliament, Claire was the CEO of the Independent Pharmacy Federation and  Chair of Pharmacy Voice. Claire brings a thorough knowledge of the pharmacy sector together with an extensive political understanding to this role. In addition to her role at the PDA, Claire is a Non Executive Director on a number of bodies including a foundation hospital trust in Nottinghamshire.


Kayleigh Mapstone

Head of Operations and Improvements, PDA

Kayleigh Mapstone is responsible for the smooth running and continuous development of PDA membership services. Many PDA members require support in navigating a complex legal or professional situation – a support system that is also difficult to navigate is the last thing they need. Kayleigh is passionate about continually developing the member journey and providing the most straight forward, easily accessible service. Outside of work, Kayleigh is a busy mum, a governor of her local primary school, and is involved in various community groups.



HR Manager

Kate has spent the past seven years working in generalist HR. A psychology graduate, Kate’s HR career began in 2011 when she undertook Sainsbury’s two-year graduate programme. During this time she also gained her Postgraduate Diploma in Human Resource Management (CIPD Level 7) through Robert Gordon University. After leaving retail, Kate went on to hold HR posts in the security and manufacturing sectors, before joining the PDA in 2017. Kate is passionate about employee engagement and relishes the opportunity to make a positive impact on peoples’ working lives, even in a small way.


Diane Leicester-Hallam

Director for Member Services

Diane was previously the chief executive of the professions independent charity, Pharmacist Support. During her nine years at the charity she successfully transformed the service offer to be much more relevant to the needs of today’s professionals, increasing the number of services, number of people supported, as well as external recognition and support of the charity too. Diane also currently Chairs the Trustee Board at Smart Works Greater Manchester, which is a service supporting women across Greater Manchester to access employment.



Getting in touch

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The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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